ЕМИАС.ИНФО

The EMIAS.INFO application provides an appointment with doctors in Moscow city clinics and access to your electronic medical record.

Features:
- make an appointment with a doctor, view/cancel/schedule appointments;
- registration with specialists in the areas;
- registration for laboratory tests as prescribed;
- viewing written prescriptions;
- automatic reminders about appointments;
- the ability to connect several compulsory medical insurance policies.
- electronic medical record (doctor’s examinations, tests, extracts, clinical recommendations, disease prevention and other medical services)

To view the medical record, you must obtain access to the card on the mos.ru portal.

To make an appointment with a doctor, you must have:

1. Compulsory medical insurance policy registered in Moscow;
2. Attachment to any Moscow clinic.

You can clarify questions about the policy and attachment by calling +7 (495) 539-30-00.

===IMPORTANT===
The application connects to the EMIAS information system, receiving from it information about doctors’ schedules, your current appointments/referrals, sends a request for a new appointment or transfer, so the application cannot influence the following situations:

• The EMIAS information system is unavailable or it is undergoing technical work;
• There is no (disappeared) attachment to a specific clinic;
• The compulsory medical insurance policy is not in the databases of the city compulsory medical insurance fund,

write to us in feedback directly from the application, we can check and tell you what the problem is.

If you are dissatisfied with the quality and availability of medical care in the clinic:
• the required doctor/specialty is not available;
• no time available for recording;
• the records made disappeared (canceled at the clinic);
• queues at clinics or long waits for appointments;
• poor quality service from doctors or receptionists;

You must contact the hotline of the Moscow Department of Health (+7 (495) 777-77-77), which is in charge of organizing the work of city clinics.