Hi FPT - Internet, Hỗ trợ 24/7

Top 3 outstanding features for customers on the Hi FPT application:

- Request super-fast support right at home

With the Hi FPT application, customers can proactively report problems 24/7 and request support when needed. Having problems while using the Internet without having to waste time going to the counter or contacting the switchboard.

Simple operation right on the super-fast App, receive super-fast Internet trouble support information in just 45 seconds and without any associated costs. In particular, Hi FPT allows users to view information and the entire troubleshooting process, for example: request creation time, reception and processing time, staff arrival time for support, etc. ..

Moreover, when customers submit a support request on Hi FPT, they will be guaranteed 100% on-time support at home, suitable for each family's living time. After the support staff completes the process, customers can proactively evaluate service quality right on the Hi FPT application.

- Remotely manage Wi-Fi Modem, ensuring Internet safety

Customers using FPT Telecom Internet can now actively monitor traffic as well as the number of people using their home Wi-Fi network, helping to control people. access and connection speed in use.

In addition, Hi FPT also helps parents control their children's use of the Internet with useful features such as: blocking harmful websites, managing device network usage time, controlling and making appointments. Remote Wi-Fi on/off schedule...

- Proactively perform all transactions right at home

In order to meet the needs of monitoring and managing the entire process of FPT Telecom services, Hi FPT now helps customers perform 100% proactive transactions at home as well as being able to sign service contracts and confirm acceptance records right on the Hi FPT App.

In addition, Hi FPT always upgrades and directs customers to proactively pay safely with many different online methods, storing payment history and invoices right on the application.

Customers can also track and check FPT Telecom's loyalty program reward points right on Hi FPT. Use bonus points to redeem gifts: phone scratch cards, attractive exclusive coupons exclusively for FPT Telecom customers.

When using FPT Internet, you can download the Hi FPT application for maximum support. Hi FPT is like a home Internet management tool. In parallel with Viettel Internet, VNPT Internet also has its own application to support.

We invite customers to install and use the Hi FPT application to fully experience FPT Telecom's new customer care service.
For any questions and comments, please contact:
· Email: [email protected]
· Fanpage: https://www.facebook.com/hifpt.official
· Hotline: 1900 6600