KB증권 'M-able' (마블) - 대표MTS

[What to do when Play Store app update/installation is delayed]
- Samsung phone: Settings -> Applications -> Google Play Store -> Storage -> Delete data and cache and try again
- LG phone: Settings -> Apps & notifications -> App info -> Google Play Store -> Storage -> Delete data and cache and try again
If our or third-party apps still do not install after taking these steps, please contact your phone manufacturer.

[KB Securities M-able Communication Window]
· Customer Center: 1588-6611 (Phone consultation: Weekdays 8:00-18:00, Alternative Exchange order processing available until 20:00)
· Overseas stock consultation 02-6114-1630 (24 hours), Overseas derivatives consultation 02-6114-1500 (24 hours)
· Prime customer consultation (for customers opening non-face-to-face accounts): 1566-0055 (Phone consultation: Weekdays 8:00-17:00)
- Consultation Talk: KB M-able App > Investment Information > Prime Club > Prime PB Consultation Talk
- Bulletin Board Consultation: KB M-able App > Investment Information > Prime Club > Prime PB Bulletin Board Consultation
- Reservation Consultation: KB M-able App > Investment Information > Prime Club > Prime PB Reservation Consultation
· Email: [email protected]

[Non-face-to-face account opening guide]
· KB M-able App > Customer Service Menu > Account opening > Non-face-to-face account opening
> If you do not have a KB Securities account, please open a non-face-to-face account and use various KB Securities financial services such as domestic stock investment, overseas stock investment, fractional trading, and funds.


[Frequently Asked Questions]
· If you do not receive phone calls/text messages during ARS authentication or mobile phone authentication
> Please check that the phone number registered with our company and the phone number you wish to receive messages from are correct.
1) Check if 1588-6611/02-1588-6611 has been processed as spam .
2) Check if you have the Whowho app and check if our phone number is spam in that app.
3) Check if you have subscribed to your carrier's premium spam blocking service.
· The phenomenon of initialization when exiting and re-entering the app or checking another app and then running the app
1) This may be caused by insufficient memory due to background apps. Please close the background apps first and then run them again.
2) Settings>Battery and device care list>Battery item>Background usage restriction list>M-able check->Delete->Power saving exception app->M-able check->Add
· I don't know how to turn off push alarms
>[M-able bottom left menu->Settings in the bottom menu bar->Notifications] can be set

※ For smoother login and service use, we ask that you register and use multiple authentication methods
KB M-able app>Customer service>Authentication center>Select certificate/OTP>Issue multiple certificates such as KB Kookmin Certificate, Simple Authentication, and Cloud Authentication

[M-able main service information]
We hope you experience successful investment through KB Securities' comprehensive financial platform 'M-able'.
1. Provides an integrated trading environment for domestic/overseas stocks and domestic/overseas futures and options
2. Provides a comprehensive asset management service including various investment products such as funds/ELS/bonds/issued bills and the latest asset management trends
3. Provides 'Expert's Picks' where you can check stocks selected by stock experts and 'Algorithm Recommendations', a stock recommendation service based on data analysis
4. Provides 'PRIME CLUB', an investment information specialized service only available from KB Securities
5. Provides various notification services such as achievement of target returns for held stocks, public announcements of held/interested stocks, and status-based unfilled orders.
6. Provides M-able's own simple authentication service that does not require a public certificate
7. Provides a stock gifting service that allows you to gift stocks to close friends, acquaintances, and family

[App Access Permissions Usage Guide]
This app accesses only the permissions absolutely necessary to provide services in accordance with Article 22-2 of the [Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.], and the details are as follows.

[Required access rights]
- Storage space: Save/read files required for app use
- Phone number: Collect customer phone number during identity verification, check device information, connect to customer center
- Installed apps: Detect and diagnose malicious apps installed on mobile phones to prevent financial accidents

[Optional access rights]
- Location: Check current location when searching for nearby branches
- Camera: Take a picture of ID for non-face-to-face real-name verification, recognize QR code for QR login
- Contacts: Gift stocks, share events
- Nearby devices (optional):M-able ARS Use
*You can use essential services even if you do not agree to allow optional access rights, but there may be restrictions on the use of some functions.

*Items for the investigation of credit order disruption (prevention of voice phishing damage to customers using the "0000 Bank" app by detecting malicious apps): Malicious app detection information, diagnostic information on detected malicious apps

※ If you are using a smartphone with an Android OS lower than 6.0, all access rights may be applied as essential without optional access rights. In this case, check whether the smartphone's operating system can be upgraded to Android 6.0 or higher, and after upgrading, delete and reinstall the already installed apps to set the access rights normally.