mySF. For everything smartfren

Manage your Smartfren world with our one-stop destination and enjoy exclusive promotions, deals, rewards, and more. Login with ease and experience simplified access:

i. Check balance, top up, scan voucher data, or purchase data packages. Take advantage of personalized recommendations that suit your needs.

ii. Manage multiple Smartfren numbers in one account.

iii. Enjoy auto-login with your Smartfren number or email.

iv. Have peace of mind with secure real-time payments. Get multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, and credit/debit cards.

v. Connect your mySF account to GoPay, OVO, and DANA accounts for seamless payment.

vi. Opt to auto-renew plans and save more.

Get more with our app:

I. Enjoy a 1GB quota bonus for installing mySF app for the first time and signing up with your Smartfren number.

II. Earn and redeem more SmartPoin for rewards and special promos.

III. Take part in our Smartfren WOW Treasure Hunt 2022, join the adventure, and get rewards by transacting, inviting friends, participating in challenges and activities, and logging in every day.

Make your smartphone smarter with Indonesia's first and only Digital SIM (eSIM):

i. Power up your super phone without using a physical SIM card.

ii. Enjoy special packs with a big quota available for eSIM-supported devices.

If you have any issues, service requests, or suggestions, contact us via Live Chat on mySF app or website (click on "smarty" to chat). For additional queries, support, feedback, or suggestions, reach out to us via:

i. Call: 888 (from Smartfren) or 08811223344 (others)

ii. Email: [email protected]

iii. Instagram/Twitter: @smartfrencare

We appreciate your feedback, which helps us improve our service.